Customer Owned Banking Code of Practice
Understanding financial abuse
Financial abuse occurs when one person manipulates another to control their finances and property without their consent.
It can happen to anyone, no matter how old, or how much money they have.
We recognise that it may be difficult for you to seek assistance. If you feel you’re in a financially abusive situation, please do not hesitate to speak to any member of our staff.
If you or someone close to you is in immediate danger, dial 000.
To learn more about how we can help, click here.