Help and Further Information
- Disclosure statements
- Financial Claims Scheme
- Resolving Problems Internal dispute Resolution procedure
Nova Alliance Bank® offers our members an internal dispute resolution procedure. - Resolving Problems External Dispute Resolution AFCA
http://www.afca.org.au/resolving-disputes/our-dispute-resolution-process/External dispute resolution procedure. - Scams and warnings
- Financial Report
54th Annual Report for the year ended 30 June 2018. - Deceased Estates Guide
- Queries and Complaints
NOVA Mutual Limited ACN 087 650 440 (NOVA) is an agent of Bendigo and Adelaide Bank Limited (Bendigo Bank) ACN 068 049 178 AFSL/Australian Credit Licence 237879 in the distribution of NOVA Alliance Bank® branded products and services. NOVA also has arrangements with other third parties as detailed in the Financial Services Guide.
NOVA Alliance Bank® branded deposits and loans are deposits and loans of Bendigo Bank. This website provides general advice only and information has been prepared without taking into account your objectives, financial situation or needs. We recommend that you seek independent advice before making any decisions based on this information. Consider the relevant disclosure documents, which includes terms and conditions for the various NOVA Alliance Bank® products and services as this information is relevant when deciding whether to acquire or hold an NOVA Alliance Bank® product. NOVA Alliance Bank® is a trade mark of Bendigo Bank.
