Lost or Stolen card
What if my card is lost or stolen, or I notice unauthorised transactions?
If your card is lost or stolen, or you believe your account has been compromised, call us during business hours (Monday – Friday, 9am – 4:30pm) as soon as possible on (02) 49261428 Outside of these hours call the Lost/Stolen Redicard/Visa hotline Australia wide:
Toll free: 1800 648 027
Fraud Line: 1300 705 750
From overseas: +61 2 8299 9101
Don’t forget, if you use the Mobile Banking App you can lock your card while you look for it!