Lost or Stolen card
What if my card is lost or stolen, or I notice unauthorised transactions?
If your card is lost or stolen, or you believe your account has been compromised, call us during business hours (Monday – Friday, 9am – 4:30pm) as soon as possible on (02) 49261428 Outside of these hours call the Lost/Stolen Redicard/Visa hotline Australia wide:
Toll free: 1800 648 027
Fraud Line: 1300 705 750
From overseas: +61 2 8299 9101
Don’t forget, if you use the Mobile Banking App you can lock your card while you look for it!
NOVA Mutual Limited ACN 087 650 440 (NOVA) is an agent of Bendigo and Adelaide Bank Limited (Bendigo Bank) ACN 068 049 178 AFSL/Australian Credit Licence 237879 in the distribution of NOVA Alliance Bank® branded products and services. NOVA also has arrangements with other third parties as detailed in the Financial Services Guide.
NOVA Alliance Bank® branded deposits and loans are deposits and loans of Bendigo Bank. This website provides general advice only and information has been prepared without taking into account your objectives, financial situation or needs. We recommend that you seek independent advice before making any decisions based on this information. Consider the relevant disclosure documents, which includes terms and conditions for the various NOVA Alliance Bank® products and services as this information is relevant when deciding whether to acquire or hold an NOVA Alliance Bank® product. NOVA Alliance Bank® is a trade mark of Bendigo Bank.
